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Candle and larger plans scale automatically. We're happy to adjust our standard connection quotas to handle your traffic — just contact us.
Candle and larger plans come with premium support and a business-grade SLA.
A database connection is a measure of the number of devices that are using your app's database simultaneously. This isn't the same as the total number of users of your app or visitors to your site. It's any open network connection to our database servers, including streaming REST API requests.
All our plans have a hard limit on the number of database connections. Our Free and Spark plans are limited to 100. The limit cannot be raised. All other plans have a courtesy limit of 10,000 database connections. This can be removed to permanently allow Unlimited connections if you email us at email@example.com.. The reason we impose this courtesy limit is to prevent abuse and to ensure that we are prepared to handle our largest customers. Please contact us at least 24 hours in advance so we can lift this limit and ensure we have enough capacity available for your needs.
The Free and the Spark plan have a hard cap at 100 concurrent connections. When the 101st user tries to connect, the API will throw an error and any additional connections will fail. In addition, storage and transfer is limited, and your app may be disabled if it exceeds these limits during a single month.
Yes. You can change your paid plan or even cancel at any time from your account panel. Note that we don't provide prorated refunds for downgrades or cancellations.
Please feel free to email us at firstname.lastname@example.org with any questions you may have and we'll get back to you as quickly as possible!
If you exceed the storage and transfer limits of your plan, you will be charged the following rates for overages:
Database storage is the total amount of data stored in your Firebase database. Database transfer is the amount of data transfered in and out of your Firebase database over the course of a month. Hosting storage is the total size of all files uploaded for your website to Firebase Hosting. Hosting transfer is the bandwidth used to serve your website to end users.
Yes. For detailed analytics, head over to your App Dashboard and click on the “Analytics” tab on the left.
All paid Firebase apps come with email and phone support from Firebase staff during US Pacific business hours. Additional levels of support, including 24x7 phone support, are available to Enterprise customers.